Golden Horseshoe Shipping Information

Newton’s No Gluten is delighted to offer shipping of nearly our entire product line, including frozen items, to the beautiful Golden Horseshoe area in Ontario. Our coverage includes major cities like Toronto, Hamilton, and Niagara Falls, as well as surrounding regions within the Golden Horseshoe. We are proud to serve this vibrant area with our extensive selection of delicious, allergen-friendly products.

The coloured area within the map below shows our current Golden Horseshoe shipping area.  Some areas shown on the map are only partially supported. Select the appropriate section to learn if there are any specific postal code additions or omissions from your desired delivery location.

It is crucial to confirm that your postal code is included in the delivery area before placing an order. If you are in doubt please contact us prior to ordering and we will verify that we can or cannot make the delivery. Unfortunately, orders that need to be refunded because we are unable to deliver to an unsupported address will be subject to order cancellation fees (link). 

Orders for delivery within the Golden Horseshoe Shipping area have tiered shipping prices – $20 per order, $10 for orders over $50, and free shipping for orders over $125.  Currently, all orders will be leaving the bakery on Wednesdays. Orders will leave our bakery and arrive at your location on the same day. More details in the F.A.Q. below.

Golden Horseshoe Shipping F.A.Q.

Q: How much does golden horseshoe shipping cost?

A: For combined frozen and dry goods shipping within the Golden Horseshoe, we offer three convenient shipping teirs.
$20 per order, $10 per order for orders over $50, and free shipping for orders over $125.00.

Q: What areas are included in golden horseshoe shipping?

A: Our coverage includes major cities like Toronto, Hamilton, and Niagara Falls, as well as surrounding regions within the Golden Horseshoe. For a detailed overview of our shipping area, we recommend referring to the shipping coverage map shown above. If it’s unclear which shipping zone your location falls into, please use the postal code map or verification tool above (use capital letters). if it is still unclear please don’t hesitate to contact us.

Orders placed for delivery outside our delivery area will be cancelled minus payment processor fees. Please see our refunds and cancellation policy for more details. (LINK)

Q: How long does golden horseshoe shipping take?

A. Orders placed for golden horseshoe shipping by end of day Friday, will go out the next Wednesday. Orders placed after end of day on Friday will go out the following Wednesday. Orders leave the bakery and are delivered on the same day.

Q: Can I track my shipment?

A: Any recipient with a residential address will be advised to opt-in to text communications with our delivery company. Recipients will receive text communications on driver arrivals and pictures for delivery when an item is not handed directly to a recipient.

Should you choose to opt-out of text communications with the delivery company, you acknowledge that this may result in the missing of important delivery information, such as expected driver arrival time. We strongly encourage customers to opt-in and not underestimate the risk of opting out.

Q: What happens if my package gets damaged during shipping?

A: If you receive an order that appears to have been damaged in transit please contact us and we will work with you to resolve the issue.

Q: Can I change the shipping address after placing an order?

A: Unfortunately, we are unable to accommodate changes to the delivery address once an order has been placed. We apologize for any inconvenience this may cause. It’s important to review and double-check the accuracy of the delivery address before finalizing your order to ensure a smooth delivery process.

Q: Do I have to be home to accept the delivery?

A: EDIT: Yes, To ensure a smooth delivery, please make sure you can be home on your scheduled delivery day. It’s important to be available during the estimated delivery time to receive and sign for your package.

Q: Can I request a specific delivery time?

A: No. While we cannot guarantee specific delivery times, our shipping partner strives to deliver packages between 9 am and 8 pm.

Q: Can I order and have it sent to work?

A: Absolutely! You can have your order shipped to your workplace, provided that there is someone available to accept the delivery. However, please keep in mind that our products are shipped frozen, so it’s important to ensure that you have a suitable place to keep them cold once they arrive. Also, please consider our shipping partners 9 am – 8 pm delivery window when choosing where you would like your order delivered.

Q: Do you offer shipping to the rest of Canada?

A: Yes! We do offer Canada-wide shipping of our baking mixes, baking ingredients, pumpkin seeds, and sunflower seeds. These orders are handled through a separate website. Please visit this site for more information and to order: https://shop.newtonsnogluten.com/

 

Q: Do you offer international shipping?

A. Sorry, not at this time.

We strive to provide you with comprehensive information in our FAQ section to address most of your questions. However, we understand that there might be specific queries or concerns that are not covered. If you couldn’t find the answer you were looking for, we’re here to help! Please reach out to us by sending a message using the contact form below. 

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